![]() ![]() Working knowledge of intermediate to advanced Microsoft Office troubleshooting and diagnostic techniques.Working knowledge of intermediate to advanced PC hardware and software installation, troubleshooting, and diagnostic skills.IT experience in a casino or gaming environment.Assists IT Operations Manager by administering production services and completing special projects as assigned.Įssential: CompTIA A+/N+ Certification and/or 4 years of IT experience and/or an Associate's Degree in IT and/or related field. ![]() Ensures database uptime and helps maintain disaster recovery strategy by monitoring daily backups and casino-related computer systems, changing daily tapes and noting appropriate log entries.Provides technical support for computer hardware and software by answering incoming help desk phone calls, providing personal service to computer users, installing PC hardware and software, configuring PC workstations and troubleshooting system failures. ![]() (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Job Purpose: Provides technical support for casino, resort and business computer systems ![]()
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